Cancellation and Refund Policy
We strive to ensure a seamless experience for our customers. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are handled for our services. By using our website, you agree to the terms specified below.
1. Cancellation Policy
Service Cancellation by Customers:
- Customers may request a cancellation for a service order by contacting us at dizitaludyog@gmail.com or calling 91-9967888222.
- Cancellation requests must be submitted within [Insert Timeframe, e.g., “24 hours”] of placing the order or before the service commences, whichever is earlier.
Cancellation by Dizitaludyog.com
- We reserve the right to cancel an order or service due to unforeseen circumstances, including but not limited to:
- Non-payment or incomplete payment of fees.
- Violation of our Terms and Conditions.
- Technical or operational issues.
- In such cases, the customer will be notified promptly, and a full refund will be issued.
- We reserve the right to cancel an order or service due to unforeseen circumstances, including but not limited to:
2. Refund Policy
Eligibility for Refunds:
- Refunds will be considered under the following conditions:
- Service not delivered as promised.
- Service cancellation by Dizitaludyog.com.
- Errors or discrepancies caused by us.
- Refunds will be considered under the following conditions:
Non-Refundable Cases:
- Refunds will not be issued for:
- Services already delivered as per agreement.
- Customer’s failure to provide necessary inputs or approvals for the service.
- Change of mind after the service initiation.
- Refunds will not be issued for:
Refund Process:
- Eligible refunds will be processed within [Insert Timeframe, e.g., “7-10 business days”] from the date of approval.
- Refunds will be credited to the original payment method unless otherwise specified.
3. How to Request a Cancellation or Refund
To initiate a cancellation or refund, please follow these steps:
- Contact our customer support team at:Email: dizitaludyog@gmail.com
- Provide your order details, including:
- Order ID or service reference number.
- Reason for cancellation or refund request.
- Our team will review your request and respond within [Insert Response Time, e.g., “2-3 business days”].
4. Dispute Resolution
If you are not satisfied with the outcome of your cancellation or refund request, you may escalate the issue to [Insert Higher Authority or Contact Method, e.g., dizitaludyog@gmail.com. We aim to resolve disputes amicably and fairly.
5. Changes to This Policy
Dizitaludyog.com reserves the right to modify this Cancellation and Refund Policy at any time. Updates will be posted on this page with an updated effective date. Customers are encouraged to review this policy periodically.
Contact Us
For further inquiries or assistance regarding cancellations and refunds, please reach out to us:
Dizitaludyog.com
Email: dizitaludyog@gmail.com
Phone: +91 8928495833
Address:C348, Kasturi Plaza, Manpada Road
Ramnagar, Dombivli East
Mumbai-421201